About Genie
AI Chatbot 『Genie』
Genie is an intelligent chatbot designed specifically for enterprises. By leveraging your company’s internal knowledge and FAQ data, Genie provides 24/7 automated responses to both customers and internal users. It continuously learns from your corporate information to deliver professional, high-quality answers, while constantly improving accuracy through ongoing AI training.
＊Try the chat window on the right to experience Genie!
Features
24/7 Availability
Unrestricted by time or location, Genie provides round-the-clock service all year long.
Data Management
Effectively manages and utilizes company’s accumulated knowledge to handle both internal and external inquiries.
Gen AI learning
Genie uses generative AI to respond first, greatly reducing the workload of customer support teams.
Functions
Customizable Settings
Flexibly configure the AI’s name, greeting messages, buttons, and more to match your brand style.
Flexible Q&A Library
Create and edit your own Q&A sets — add text, images, and links to enrich responses.
Chat Mode Switching
Smoothly switch between AI automated replies and real human support anytime based on your needs.
Response Optimization
Review and adjust AI replies through a built-in feedback mechanism to continuously improve response quality.
Data Analytics Dashboard
Access comprehensive reports and data insights to monitor customer performance in real time.
Use Cases
Insurance Brokerage
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Consolidate past customer data to provide more personalized and thoughtful insurance plans.
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Integrate analytics features to generate clear comparison charts that help clients choose the most suitable products.
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Offer 24/7 online support to promptly respond to customer inquiries.
Fortune-Telling
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Provide AI-powered online fortune-telling and divination results tailored to each user’s wishes.
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Deliver complete interpretation results with clear, easy-to-understand explanations.
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Listen attentively to users’ needs and offer meaningful insights.
Department Stores
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Leverage AI to handle frequently asked questions, greatly reducing the workload of customer service staff.
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Instantly update and share the latest product information to assist in customer communication.
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Analyze customer preferences and recommend the most suitable products in real time.
Multilingual
中文
日本語
English
한국어
20+
Supported Languages
Plans
Genie EZ Plan
Stable performance with no extra manpower required.
We will assist your company in creating and training a customized AI chatbot, and handle ongoing updates and management of the knowledge base for you.
Genie (Q Plan/QK Plan)
High flexibility and easy setup.
Your company manages the database independently. We provide an admin dashboard that allows your team to freely customize settings, build, and manage your own knowledge base anytime.